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A woman’s boss had a strange idea to improve his business. One day, he handed her a huge jug and asked her to go around Southern California “collecting water” from a list of specific companies. He’d read in one of his spiritual books that if you pour water from other businesses onto your business, their success […]

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Final call for Accelerate in May

When Steve Jobs took over at Apple in 1997, one of the first things he did was get rid of the Apple museum in the foyer. The firm was struggling, and Jobs felt that it was too focused on its past. It’s like this in internal comms: we have to let go of the past […]

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Stories: the Secret to Successful Speaking

Public speaking is the #1 fear. No kidding. One of the worst experiences of my life was when I first stood up to speak in front of 200 people. I corpsed, to use the technical term. This happened 10 years ago at a magazine industry conference. The organiser had casually invited me to speak, and I’d casually […]

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Conversations at 1 kHz

When you’re in a bar or club with loud rock playing, you have to scream to be heard. That’s because in rock music, most of the energy is right around 1 kHz – exactly the frequency where speech lies. Hip-hop, by contrast, puts most of its energy above and below the mid-range. So when when […]

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