Communications and Engagement Manager

  • Fixed Term Contract
  • Hove

Legal & General Group plc

Company Info

  • Working here is about being there for our customers; we’re available should the worst happen and we work together to enable social and financial equality across the UK. But it’s also about you –how you develop and what you can achieve. We’ll help your talent thrive in an environment where you’ll be supported to work flexibly and autonomously, sharing in our success and rewarded for a great performance with a generous benefits package.

    Department Info

  • With a team of around 500 people, Mature Savings look after existing pensions and investments – from dealing with customer enquiries, updating information and handling customer claims. We also have a group of teams handling Communications, Product Literature, Project Management and training.

    Job Duties

  • Lead the design, implementation and sustainability of the Mature Savings Communications, Engagement and Wellbeing Strategy and Plans. Review, feedback and develop on an on-going basis.

    Identify and deliver engagement and wellbeing initiatives in line with the agreed plan across Mature Savings. Seek feedback and monitor success of initiatives. Use this to demonstrate individual and business benefit, as well as making recommendations for the future. Ensure we are keeping abreast of the external market for best practice on engagement approaches.

    Own, develop and agree the content for local and divisional communications and initiatives including (but not exclusive to) the quarterly business presentations. Ensure there is visibility of communications at all sites including maintaining our intranet pages and updating posters.

    Manage and review the survey and responses as well as general feedback to identify and manage initiatives which will help to increase levels of engagement and performance.

    Regularly liaise with and support stakeholders at all levels within Mature Savings on both BAU and special projects including providing content for and sending out Executive cascades. Establish and build relationships across the Legal and General Group at all levels to ensure good understanding of local plans and activity to balance the needs of the business and other group wide activities. Ensure the TCF policy is adhered to at all times.

    To act as a representative for Mature Savings on current and future group wide projects, including writing and delivering content for communications.

    Represent Mature Savings at all relevant communication and engagement forums.

    Manage the communications budget within Mature Savings and assist HR with managing the wellbeing budget. Track spend and provide regular updates as required.

    Skills RequiredQualifications:

    A Levels or equivalent (A-C)

    Desirable – Media/Communications/Marketing Graduate


    Excellent communication skills, both oral and written, including creative writing

    Excellent planning and time management


    Digital media and varying internal communications experience and techniques including social media, intranet etc

    Managed and delivered successful engagement, wellbeing and communication initiatives

    BenefitsWhatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 25 days’ holiday (plus one day after two years), an annual supplement for private medical insurance, performance related bonuses, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.

    Further information, please contact

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