Head of Internal Communications

  • FTC
  • UK

STA Travel

STA Travel is the world’s largest student travel company, sending two million customers on life-changing trips each year. Our people are in 250+ stores and head offices worldwide, from Paris to Perth and everywhere between. Internal Communications plays a key role in connecting our people with each other and to our business direction.

Reporting to the Director of People and Culture, we’re looking for a communications professional who can deliver our group internal communications strategy for a maternity cover contract (minimum nine months, with the possibility of extension). The successful candidate will need to roll their sleeves up in a constantly evolving environment to deliver measurable results. In return you’ll be rewarded with a stimulating role with huge scope to innovate, make decisions and drive the continued success of our iconic global brand. 

What a day in the life might look like:

  • You’ll assume responsibility over the global internal communications strategy, ensuring it drives excitement and engagement internally and where possible have a commercial aspect.  
  • You’ll draw on your full suite of internal communication skills, from change management and employee engagement to channel development, end-to-end campaign communications and content creation.
  • You’ll drive the launch plan and adoption of our new digital workplace, be an ambassador for digital engagement and facilitate collaboration and two-way communication through Office 365 tools like Yammer, Groups and Teams.
  • You’ll manage the editorial calendar, helping to prioritise and coordinate communications across the new global digital workplace and other channels.
  • You’ll collect, write and edit staff communications and news stories.
  • You’ll build and maintain great relationships with group departments and other key stakeholders from across the organisation, and have your finger on the pulse about everything going on at STA Travel.
  • You’ll work closely with divisional Internal Communications Executives to ensure effective two-way flow of information and sharing of resources.
  • You’ll support the global internal implementation of our fundraising partnership and work with charity partners.
  • You’ll help coordinate events such as our annual awards night and senior leadership conference.

To succeed in this role, you’ll need:

  • Experience working with a digital workplace (intranet) or social enterprise network
  • A creative flair and superb writing and editing skills
  • Bright ideas and effective implementation
  • Expert project management and organisation skills, with a hawk eye for detail and ability to multitask to tight deadlines
  • An ability to work independently and take on any challenge throw your way
  • An understanding of audience segmentation and tools and tactics to engage with each audience
  • An ability to negotiate and influence stakeholders, including C-Suite Executives and senior leaders
  • To be approachable, flexible and energetic, with a keen passion for communications
  • An external perspective on leading edge internal communications initiatives and trends

We’re also highly attracted to someone who has:

  • A qualification/experience in internal communications, media, journalism or a similar field
  • Five years’ experience in a communications role
  • Experience using a range of communications channels, including email marketing tools, webinars and social enterprise networks
  • Experience with Photoshop/video editing
  • Events experience
  • Travel industry experience

If you don’t meet the points above, we’d still love to hear from you!

Other considerations

  • This position may require some local and international travel

Closing date: Tuesday 19 September

To apply for this job please visit the following URL: https://sjobs.brassring.com/tgwebhost/jobdetails.aspx?jobId=443011 →

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