Internal Communications Business Partner

  • Permanent
  • Reading

Thames Water

What is the purpose of the role?

In the corporate internal communications team, we want all our people and partners to understand our story and their role in Thames Water’s success. And, most importantly, to really want to play their part in helping us fulfil our ambition to be the best water and wastewater company in the UK. To that end we aim to develop and deliver communications that inform and engage our people, creating buy-in and helping them to become great advocates for our business. Our internal communications business partners play a key role in this by developing and delivering – and supporting our managers to deliver – internal communications that inform, engage and enthuse our people.

What makes this role unique?

You’ll get close to the business areas that you will be partnering with, acting as a trusted advisor on internal communications matters and playing a key role in helping them to achieve their business objectives. You’ll be working with senior stakeholders in your areas and playing a key role in helping them to achieve their business objectives. You’ll be joining the corporate internal communications team at an exciting time in its development. You’ll get a chance to business partner different areas in this role, as the roles will rotate every 12 months. This will widen your experience and make for an interesting and varied job.

What will this role involve?

You’ll get under the skin of the business areas you are responsible for, understanding their challenges and communications needs.

You’ll own, develop and deliver creative internal communications plans which inform and engage people in your business areas.

You’ll provide fantastic internal communications advice and guidance that equips leaders and managers with the tools and confidence to be outstanding communicators.

You’ll write and produce materials that are engaging and on brand.

You’ll support our wider business by taking part in an events desk rota, helping to deliver an excellent internal communications service during operational events.

What are we looking for?

You’ll be passionate, both about internal comms and its capacity to drive employee engagement and also about understanding customers and meeting their needs.

You will be a high-energy, creative person with at least three years’ internal communications experience.

You will have great interpersonal skills and the ability to forge strong working relationships and to influence at all levels.

You will be working in a busy environment, with lots going on so you must be able to balance multiple projects at any one time.

It goes without saying that you’ll have excellent written and verbal communication skills, and the ability to turn complex information into compelling copy that gets people’s attention.

You’ll have high standards and an excellent attention to detail.

We’re developing our digital communications channels so you’ll have a real commitment to and interest in using these channels to get your messages across and engage people.

Thames Water information and salary details

This role is based at our Clearwater Court offices in Central Reading, with some travel around the area required. We are offering a salary up to £42,000 depending on skills and experience. Our excellent salary package includes a competitive contributory pension and a wider benefits scheme which includes an annual pay review, child care vouchers, season ticket loans and loyalty awards for continuous service plus many more.

About Thames Water

Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.

We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.

Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer.

Closing Date: The closing date for applications is 18/09/17.

Comments are closed.