Internal Communications Manager – 2 year FTA

Maritime and Coastguard Agency

Do you have a passion for creating original and unique content? Are you confident to take the lead and engage our staff through the use of creative and eye-catching media? 

If so, we are looking for a passionate and dedicated Internal Communications Manager to join us at the Maritime and Coastguard Agency (MCA). 

Through HM Coastguard, we deliver a 24-hour maritime search and rescue emergency response service throughout the UK. We produce legislation and guidance on maritime matters and provide certification to seafarers. We enforce standards for ship safety, security, pollution prevention and seafarer health, safety and welfare for seafarers through our survey and inspection regime. 

We would love to hear from you if you are someone who thrives in a dynamic, forward thinking environment. Within this role, you will work in a strategic capacity, planning and overseeing the internal communications throughout the business. 

This is a brilliant opportunity for a person with a track record of success in the strategic delivery of internal communications to join us and really make a difference. There is a strong focus on engagement so you will also need excellent interpersonal skills and the ability to build positive relationships and networks within MCA. 


As part of the role, your responsibilities will include: 
developing a suite of new digital internal communications tools, including the MCA intranet and web-based newsletters, networks and forums 
• gathering and using insight and evaluation to understand audiences and inform continuous improvement of internal communications methods and tools 
• acting as senior content owner for the new intranet, ensuring all business areas are represented and teams actively manage their presence on the intranet 
• working closely with directors to ensure internal messaging supports the delivery of their key projects 
• working with senior managers across the business such as HR and ICT to ensure staff have the information they need to do their job 

For more detailed information, please see the attached Role Profile. 


Do you come from an internal communications background and have experience planning, managing and delivering key internal communications materials at strategic and operational levels? 

Are you someone with a genuine interest in digital content and a flair for creating engaging, original content for different audiences and purposes? If this seems like you, this role could be your next professional move. 

You will be motivated and a self-starter with strong project management skills who can effectively manage your time in addition to multiple projects and deadlines. You have excellent communication and interpersonal skills, and find engaging with a range of people and building lasting working relationships second nature. 


The MCA is an Executive Agency of the Department for Transport (DfT). The MCA implements the government’s maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea. 

Safer lives, Safer ships, Cleaner seas 

Our vision is to be the best maritime safety organisation in the world. 

We can proudly announce that the Department for Transport has been recognised for its leadership on workplace gender equality by being included in The Times Top 50 Employers for Women 2017. 

DfT’s inclusion is recognition of our commitment to make the Department a great place to work through our culture of equality and inclusivity and the great strides we’ve made to raise the number of women in senior positions. 

The post is offered on a Fixed Term contract for 2 years with a possibility of permanency.


We’ll assess you against these competencies during the selection process:

  • Seeing the big picture
  • Collaborating and partnering
  • Leading and communicating
  • Communications – Ideas: Core
  • Communications – Implementation: Core

Civil Service Competency Framework



Civil Service pension schemes may be available for successful candidates.


Besides the rewarding nature of the job itself, the benefits that come with it are excell

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